Return Policy
King Lamarr – Timeless Elegance, Regal Presence

At King Lamarr, we stand behind the craftsmanship and quality of every timepiece we create. Your satisfaction is our priority, and we want your experience with us to reflect the excellence of our brand.

Please review our return policy below:

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30-Day Return Window

We offer returns within 30 days of delivery. If 30 days have passed since your order was delivered, unfortunately, we can’t offer a return or exchange.

Eligibility Requirements

To be eligible for a return, your item must meet the following conditions:
• The watch must be unused, unworn, and in its original condition
• All original packaging, including the box, warranty card, and accessories must be included
• Proof of purchase (order number or receipt) must be provided

Please note: Watches showing signs of wear, damage, or tampering are not eligible for return.

Non-Returnable Items
• Custom or personalized orders
• Gift cards
• Sale or clearance items (if marked as final sale)

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Return Process

To initiate a return, please email us at admin@kinglamarr.com with your order number and reason for return. Once approved, we will provide return instructions and a shipping address.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

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Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days to your original payment method.

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Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at support@kinglamarr.com.

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and a description of the issue. We will arrange a prompt replacement.

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For any further questions, feel free to reach out to our support team at admin@kinglamarr.com.

Thank you for choosing King Lamarr — where time meets legacy.